Park Street Branch - Headquarters
562 Park St., Jacksonville, FL 32204 (Directions)
Lobby Hours:
Monday - Friday 9:00 a.m. to 5 p.m.
Saturday: 9:00 a.m. to 1:00 p.m.
Drive-Up:
Monday – Thursday: 8:00 AM to 5:00 PM ET
Friday: 8:00 AM to 6:00 PM ET
Saturday: 9:00 AM - 1:00 PM ET
Atlantic Beach Branch
801 Atlantic Blvd., Atlantic Beach, FL 32233 (Directions)
Lobby Hours:
Monday - Friday 9:00 a.m. to 5 p.m.
Saturday: 9:00 a.m. to 1:00 p.m.
Drive-Up:
Monday – Thursday: 8:00 AM to 5:00 PM ET
Friday: 8:00 AM to 6:00 PM ET
Saturday: 9:00 AM - 1:00 PM ET
Baymeadows Branch
9802 Old Baymeadows Rd., Jacksonville, FL 32256 (Directions)
Lobby Hours:
Monday - Friday 9:00 a.m. to 5 p.m.
Saturday: 9:00 a.m. to 1:00 p.m.
Drive-Up:
Monday – Thursday: 8:00 AM to 5:00 PM ET
Friday: 8:00 AM to 6:00 PM ET
Saturday: 9:00 AM - 1:00 PM ET
Mandarin Branch
11406-2 San Jose Blvd., Jacksonville, FL 32223 (Directions)
Lobby Hours:
Monday - Friday 9:00 a.m. to 5 p.m.
Saturday: Closed
Northside Branch
1440 Dunn Ave, Jacksonville, FL 32218 (Directions)
Lobby Hours:
Monday - Friday 9:00 a.m. to 5 p.m.
Saturday: 9:00 a.m. to 1:00 p.m.
Orange Park Branch
950 Blanding Blvd., Orange Park, FL 32065 (Directions)
Lobby Hours:
Monday - Friday 9:00 a.m. to 5 p.m.
Saturday: 9:00 a.m. to 1:00 p.m.
Westside Branch
7254 103rd St., Jacksonville, FL 32210 (Directions)
Lobby Hours:
Monday - Friday 9:00 a.m. to 5 p.m.
Saturday: 9:00 a.m. to 1:00 p.m.
Drive-Up:
Monday – Thursday: 8:00 AM to 5:00 PM ET
Friday: 8:00 AM to 6:00 PM ET
Saturday: 9:00 AM - 1:00 PM ET
JAXFCU staff delivers member service through many different channels. Pick your favorite way to communicate with us.
Call Us
904-475-8000
Toll-Free: 800-443-2664
- Option 1 – Associate Directory
- Option 2 – Assistance with Digital Banking
- Option 3 – Assistance with existing debit card or credit card
- Option 4 – Mortgages, loans or to apply for a credit card
- Option 5 – Interested in becoming a Jax Federal Credit Union Member
- Option 6 – Contact Center Member Services
Representatives are available during normal business hours:
Monday – Friday: 8:00 AM – 6:00 PM
Saturday 9:00 AM – 1:00 PM
Fax
Please include cover page with the name of the recipient
Contact Center: 904-357-3503
Deposit Services: 904-353-5383
Lending: 904-359-8348
Secure Message
We recommend secure messaging available inside Digital Banking for any account-specific questions or requests. Simply log in to your account to send us a message.
Non-secure Email
Please send general questions to answers@jaxfcu.org. To protect your secure information, do not include account specific information (ex. Account Number) in your message. We take member security very seriously. For this reason, if you try to send any confidential information through regular email, it will be blocked to protect your privacy and the recipient at JAXFCU will never receive your message.
Visit a Branch
You can find JAXFCU all around Northeast Florida. Visit a convenient JAXFCU Location
Our Mailing Address
Jax Federal Credit Union
P.O. Box 2357
Jacksonville, FL 32232-0011
Credit and Debit Card Assistance
Lost or Stolen VISA Debit Cards: 866-559-4806
Lost or Stolen VISA Credit Cards: 800-449-7728
Change your Debit Card PIN by phone: 888-886-0083
Jax Federal Credit Union Routing Number:
263079234
Chat Live
Mon-Fri 9:00 AM – 5:00 PM ET
Look for the chat bubble in the lower, right corner of our site.
Holiday Hours & Closings
In observance of the following holidays, all JAXFCU branches will be closed on:
Memorial Day
Closed on Monday, May 29
Juneteenth
Closed on Monday, June 19
Independence Day
Closed on Tuesday, July 4
Labor Day
Closed on Monday, September 4
Indigenous Peoples' Day
Closed on Monday, October 9
Veteran’s Day
Closed on Saturday, November 11
Thanksgiving Day
Closed on Thursday, November 23
Christmas Day
Closed on Monday, December 25