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Knowledge Base
Samsung Pay
Samsung Pay
What is Samsung Pay?
Samsung Pay is a safe and simple way to make mobile payments with select Samsung Galaxy devices, and it works...
How does Samsung Pay work?
Samsung Pay uses proprietary technology that works with both Magnetic Secure Transmission (MST) and Near-Field Communication (NFC) to make contactless...
Where can I use Samsung Pay?
Samsung Pay works almost anywhere you can swipe or tap your card. From the grocery store to the coffee shop...
Which devices will support Samsung Pay?
Samsung Pay is supported on the Galaxy S6, S6 edge, S6 edge+ and Note 5. Please visit http://www.samsung.com/us/samsung-pay for a full...
Which cards can I add to Samsung Pay?
You can use your Jax Federal Credit Union Visa Credit and Debit cards with Samsung Pay.
How do I get Samsung Pay?
For Galaxy S6, S6 edge, S6 edge+ and Note 5, Samsung Pay should be automatically installed through a software update...
Will I receive a receipt after making a purchase with Samsung Pay?
When paying with Samsung Pay, you’ll receive and sign a receipt for your purchases, just as you would with a...
How do I return a purchase if I used Samsung Pay to make the payment?
Returns made through Samsung Pay are handled the same way as with your physical card–according to the store’s policies. If...
How can I keep track purchases I’ve made with Samsung Pay?
Most transactions made through Samsung Pay are viewable shortly after processing, for one month from the time of purchase. Simply...
When I add my Jax Federal Credit Union card to Samsung Pay, it doesn’t look like the card in my wallet. Why?
We are in the process of updating our physical cards. Your card should look like the card in the app...
How can I add my card?
Cards can be easily added to Samsung Pay by using your device’s camera to scan in your card’s information or...
How long will it take for my card to activate after adding it to Samsung Pay?
The average amount of time it takes before your card is fully active for use after being added and verified...
Where can I get more information on Samsung Pay?
More information is available at www.samsung.com/pay
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