Account Access

FREE and convenient access 24 hours a day, 7 days a week – even on holidays!

  • Shop for new products and services on our website
  • Learn all the insider tips and tricks of the trade on our blog
  • Get cash at nearly 30,000 ATM locations and make deposits at many of them. Night depository is available at JAXFCU locations for members only.
  • Get cash, deposit checks or make a loan payment at over 5,500 Shared Branches Nationwide.
  • Online and Mobile: Banking and Bill Payment
  • Mobile Check Deposit too!

If you like our self-banking services, you’ll love our personal service!  Our staff is delighted when you visit the branch, call, or chat, and we’re happy to personally provide assistance – during regular business hours, of course.

Service and Access at your Convenience

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Online Banking & Bill Pay

All members have free and secure access to their accounts online. Save even more time with Online Bill Pay; Save money, pay anyone all in one place.

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Mobile Banking Apps

Check account balances, transfer funds, deposit checks or pay bills anywhere, anytime from the palm of your hand. Mobile Banking is available using our free iPhone or Android app.

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Telephone Banking

Basic account information at your fingertips, smartphone optional! Access your accounts at JAXFCU anytime, anyplace. Call (904) 475-8258 or toll-free (866) 260-8258.

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eDocs

Sign your loan documents at home or on the go.

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Apply Online

Our online application takes just a few minutes and most decisions are provided within 24 hours. Or call us anytime, day or night—even weekends

Need Help?

Find detailed answers to our most frequently asked questions.

Get Answers

Secure Email

Member Portal

If you have not received a link via email and wish to send us a secure message, please call JAXFCU @ 904- 475-8000 prior to first-time login.

If you have received a secure message from Jax Federal Credit Union and are unable to retrieve the message, please contact our provider for support:

Secure Email Phone Support:
919-228-2583

Secure Email Support: supportdb@silversky.com

Picking a Password

Security is something we take very seriously. However, it’s not all up to us. You play a large part in protecting your accounts, and that’s why picking passwords are so important. It’s easy to create a simple password that is easy to remember and re-use. Passwords for...

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