At Jax Federal Credit Union, we appreciate the fact that you're busy - very busy. That's why we offer easy solutions like Telephone Banking -- available 24 hours a day, seven days a week.

• Make account inquiries
• Transfer money between accounts
• Make loan payments
• Find what checks have cleared
• Place stop payments
• Request statement copies
• Verify payroll, direct deposits and much more.

Call (904) 475-8258 or toll free (866) 260-8258.

Getting Started: The first time you call Telephone Banking,you will be asked to enter a four digit personal identification number (PIN) also called an access code. Choose a number you would like to use and enter it. This will be the PIN you use every time for Telephone Banking.

There are two ways to access Telephone Banking:

Menu mode offers specific voice prompts to walk you through transactions smoothly. With Menu Mode, memorizing service codes is not necessary. The system will list all valid service codes for you. Please listen carefully to the instructions and prompts that are given.

Expert Mode is for those who are more experienced in using Telephone Banking. You can change to Expert Mode at any time by pressing '7' for Additional Options, then '3' to change Preferences, and then '2' to select Expert Mode. The system will ask you to enter '1' in order to process or '9' in order to cancel. Press '1' in order to process. Once you have changed to Expert Mode, use the instructions and service codes to operate Telephone Banking.

For more information, please download our Telephone Banking Brochure on the right.